When we think about rubrics, we often picture a list of items each role needs to complete. While this is true to some extent, we want to avoid turning this into a strict algorithm. There are fundamental behaviors we believe everyone in engineering should exhibit, which we call Work Ethics.

Additionally, all of us must understand what impact means and how it is measured.

This document aims to clarify these aspects while also specifying the key points for each role.

Work ethics

At Factorial, we know that building a great product means building a great team. While Impact is a big part of how we measure success, we also value a few other key principles that help us thrive together. Here’s what we look for and aim to bring to our work every day.

Definition of Impact

Impact is all about the measurable, positive results that come from what we do. It’s the way our work helps move the company, team, and projects forward. This isn’t just about technical skills; it’s about making smart decisions that solve customer problems and boost our business.

Measuring impact can be tricky. Sometimes, the effects of your work, like improving the user experience or enhancing a product, don't show up immediately in numbers like reduced churn or increased customer preference. Because of this, we use a mix of data and manager insights to get a complete picture of your contributions. This is not a science, and there is no goal to make it so.

Here’s how impact can be assessed: